Shipping & Returns
LOCAL SHIPPING (WITHIN MALAYSIA)
At MuslimahClothing.com, we offer FREE SHIPPING for all local (within Malaysia) delivery, with a minimum purchase of RM80.
Just because shipping is free doesn’t mean it should take a long time. MuslimahClothing.com understands that getting your item quickly is important to you, so we make every effort to process your order quickly. When ordering from our website, you can expect to receive your order within 1-2 business days.
For all orders made before 10 am daily, we will ship the item on the same day (except Saturday, Sunday and Public Holiday).
| State | Rate |
| Semenanjung Malaysia | RM 7 |
| Sabah, Sarawak & Labuan | RM 13 |
INTERNATIONAL SHIPPING RATE
MuslimahClothing.com ships to the following countries and territories. If you do not see the country listed below, kindly email us before proceed your payment and we may arrange the shipment to your country.
The rate shows below is a FLAT RATE for any size of order.
| Zone | Country | Rate |
| Singapore | First weight 1.5kg MYR 25. Per additional weight 0.5kg MYR 5 | |
| 2 | Brunei, China, Hong Kong SAR, Indonesia, Macao SAR, Philippines, Taiwan, Thailand | First weight 0.5kg MYR 82. Per additional weight 0.5kg MYR 10 |
| 3 | Bhutan, Cambodia, Laos, Myanmar, Vietnam | First weight 0.5kg MYR 83. Per additional weight 0.5kg MYR 11 |
| 4 | Japan, Korea, Australia, New Zealand | First weight 0.5kg MYR 96. Per additional weight 0.5kg MYR 12 |
| 5 | Canada, United States | First weight 0.5kg MYR 97. Per additional weight 0.5kg MYR 13 |
| 6 | Bangladesh, India, Nepal, Sri Lanka, Andorra, Austria, Belgium, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Vatican City | First weight 0.5kg MYR 99. Per additional weight 0.5kg MYR 16 |
| 7 | Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates, Albania, Bosnia and Herzegovina, Gibraltar, Guernsey, Jersey, Macedonia,Former Yugoslav Republic of, Montenegro, Serbia | First weight 0.5kg MYR 170. Per additional weight 0.5kg MYR 42 |
| 8 | Algeria, Angola, Afghanistan, Anguilla, American Samoa, Samoa | First weight 0.5kg MYR 183. Per additional weight 0.5kg MYR 43 |
RETURNS POLICY
If you are not 100% satisfied with your purchase, you can return your order to our warehouse. Item must have original tag attached to it, unwashed, unaltered and in unworn condition. Returns will be accepted if delivered back within:
a) 90 days from arrival of package for local delivery.
b) 90 days from arrival for overseas delivery
Returns are allowed EXCEPT for the following:
a) Accessories including jewellery, inner and accessories are non-returnable.
You may post the returned items to:
MCCKT VENTURES SDN BHD,
No 17, Jalan P4/8,
Bandar Teknologi Kajang,Seksyen 4,
43500, Semenyih, Selangor, Malaysia
+60387260047
If the item does not fit, you can always email us to exchange the item to another size, subject to our stock availability. If we do not have the preferred size in stock, we will give you STORE CREDIT COUPON of the item value. If you have any other enquiries or feedback, please do not hesitate to email us at service@muslimahclothing.com.
Our working hours are weekdays from 9.00am to 5.00pm. Emails sent outside these hours will be replied in the morning of the next working day. Rest assured any enquiries will be answered.
HOW DOES STORE CREDIT COUPON WORKS?
Example: You would like to return a dress worth RM100, you will receive a store credit coupon worth RM 100 meaning you will be refunded in the form of store credit for the value of items bought. An email notification will be sent to you once your store credit has been updated.
WHAT SHOULD I DO WHEN I RECIEVED A DEFECT/MISSING/WRONG ITEM?
For all orders with missing, defect or wrong item, email us at service@muslimahclothing.com with your ORDER ID number. You may also call us at +60387260047. We will assist you accordingly.